Privacy Policy

1. Privacy and Security Policy

Skin O2 recognises the importance of protecting the privacy of personal information collected about users (the Users) of the websites/app (the Web Sites and apps) belonging to Skin O2 . “Personal Information” includes, but is not limited to, usage data, along with the name, address, telephone number and e-mail address of the Users. Skin O2 reserves the right to analyse and utilise the user data in order to more effectively optimise the user experience and to present certain opportunities to the users for their benefit. Skin O2 has adopted this Privacy and Security Policy to inform the Users about how they collect, store, and use personal Information. Skin O2 ’s intent is to balance its legitimate business interests in collecting and using Personal Information against the reasonable expectations of privacy of the users.

By using any of the websites/apps, you consent to the collection and use of your Personal Information by Skin O2 as set forth in the policy currently in effect. If we decide to change our policy, such changes will be posted at the websites/apps, so please check back periodically to ensure you have the most current policy.

2. Collection

Skin O2 collects Personal Information when you visit the Websites/app or place an online order with us.

In addition, we may ask you for Personal Information at other times, including by way of example, when you enter a sweepstakes, contest or promotion sponsored by us, when you complete surveys or other questionnaires, or when you send an e-mail to us. Whenever Skin O2 collects Personal Information, we try to include a link to this policy on the website page concerned.

Our web servers also collect the domain names of the visitors to the websites/app. This information is aggregated to measure the number of visits, average time spent on the websites/app, pages viewed, etc.

3. Cookies

“Cookies” are pieces of information that Skin O2 transfers to the hard drives of the users for record-keeping purposes. Skin O2 may place Cookies with the Users visiting from advertising banners and hyperlinks on other websites/apps to track the success of a particular advertising campaign or marketing program. In addition, Skin O2 may place Cookies with the Users to provide them with seamless access to the Websites/app, since storing their username and password in a Cookie eliminates the need to re-enter that information on every page.

4. Usage

Skin O2 uses Personal Information for facilitating order processing, developing enhancements to the Websites/app, marketing and promotional purposes (for example, offering the users the opportunity to take advantage of special promotions and acquire Skin O2 products); and evaluating the Website/app usage by analysing usage data.

The websites/app may also contain optional surveys and questionnaires asking for information, comments, and suggestions, as well as opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customise your shopping experience, and to provide advice and purchase recommendations.

We also use the Personal Information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional e-mails sent by Skin O2 or by third parties under contract with Skin O2.

Finally, Skin O2 does research on the users’ demographics, interests, and behaviour based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and measure the use of the websites/apps, to improve the content of the websites/apps and the services we provide to our customers. This research is compiled and analysed on an aggregated basis.

5. Sharing of Personal Information

Except as outlined in this policy or on the Websites/app, Skin O2 never provides Personal Information to third parties without a user’s consent. Skin O2 shares the Personal Information you provide with its related companies. Additionally, if you purchase a product requiring service, your personal information is shared with the service provider concerned.

Skin O2 may also share Personal Information with third party business partners so that they may provide services to Skin O2 that are consistent with the terms of this policy and the Websites/apps.

Skin O2 may also disclose information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or against someone who may be violating the Website’s /app Terms of Use or may be violating Skin O2's or other rights or causing injury to or interference with Skin O2's or other’s property. Skin O2 may also disclose or give access to Personal Information when we believe in good faith that the law requires it.

6. Security

Skin O2 only collects Personal Information to the extent deemed necessary to serve its legitimate business purposes, and it uses appropriate security technology to ensure the security, integrity, and privacy of all Personal Information as it deems appropriate. Nonetheless, Skin O2 is not responsible for any breach of its security or for the actions of any third parties who may obtain any Personal Information.

7. Removal or Update of Personal Information

Skin O2 reserves the right to change this policy at any time by posting an updated policy on this websites/app.

8. Change to Policy

Skin O2 reserves the right to change this policy at any time by posting an updated policy on this websites/app.

9. Changes to the Website

We may update the content on the Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

10. Information About You and Your Visits to the Website

All information we collect on the Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

11. Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

The Website may provide certain social media features that enable you to:

Link from your own or certain third-party websites to certain content on the Website.
Send e-mails or other communications with certain content, or links to certain content, on the Website.

You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

Establish a link to any website that is not owned by you.
Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other website.
Link to any part of the Website other than the homepage.
Otherwise, take any action with respect to the materials on the Website that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or to which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice at our discretion.

12. Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

13. Geographic Restrictions

Access to the Website may not be legal in certain countries. If you access the Website in such cases, you do so on your own initiative and are responsible for compliance with the relevant local laws.

14. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for antivirus protection and accuracy of data input and output, and for maintaining a means external to our website for any reconstruction of any lost data. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the website or any services or items obtained through the website or to your downloading of any material posted on it, or on any website linked to it.

Your use of the website, its content and any services or items obtained through the website is at your own risk. The website, its content and any services or items obtained through the website are provided on an “as is" and “as available" basis, without any warranties of any kind, either express or implied. Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the website. Without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the website, its content or any services or items obtained through the website will be accurate, reliable, error-free or uninterrupted, that defects will be corrected, that our website or the server that makes it available are free of viruses or other harmful components or that the website or any services or items obtained through the website will otherwise meet your needs or expectations.

The company hereby disclaims all warranties of any kind, whether express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

15. Limitation on Liability

In no event will the company, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of reputation, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

The foregoing does not affect any liability which cannot be excluded or limited under applicable law.

Nothing in these terms of use shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

16. Indemnification

You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' or lawyers' fees) arising out of or relating to your violation of these Terms of Use or your access to or use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.

17. Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai.

Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the courts of Dubai (excluding the Dubai International Financial Centre), although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your jurisdiction of residence or any other relevant jurisdiction. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

18. Waiver and Severability

No waiver by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

19. Entire Agreement

This Terms of Use and Privacy Policy constitute the sole and entire agreement between you and the Company with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website.

20. Your Comments and Concerns

The website is operated by:

Star Group International LLC FZ, a company incorporated in the UAE, has its registered office at Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E

All notices of copyright infringement claims should be sent to the contact us page.

All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to the email on our contact us page.

Thank you for visiting the website.